FAQ - frequently asked questions

• Password is case sensitive
• Wait for the registration confirmation mail and confirm the activation link

What happens with my login data ?

• Your registration data will only be used for internal purposes of the Ziegler company.
• Please note that the information you provide will be used for invoicing purposes.

How can I bid on a position ?

• You click on "Catalog" in the desired project on the start page
• Now select the position for which you would like to place a bid and click on "bid"
• You have to log in with your e-mail address and password
• Enter your bid and click on "bid"
• Before you bid please inform yourself about the fixed collection times

Where can I see if I am the highest bidder ?

• In the menu item "MY ACCOUNT" click on "my bids"
• With the green deposited positions you are highest bidder
• With the red deposited positions you were overbidden
• You will not receive a separate message if you have been outbid

How do I receive auction or sale catalogs ?

• You can print the catalogs directly from the Internet
• You click on "Catalog" in the desired project on the start page
• Now click on "Print page

How can I see if I have won the bid ?

• In the menu item "MY ACCOUNT" click on "my bids"
• If the position is highlighted in green and the auction is finished, you are the highest bidder
• After the auction you will receive an invoice by e-mail and an original by mail during the day

Can I change my address data ?

• In the menu item "MY ACCOUNT" click on "change my address data".
• Here you can change and update your address data at any time.

Do you have any further questions or suggestions ?